Luton Adult Learning works with employers to provide the training needed to complete an apprenticeship standard. Our apprenticeships are real work opportunities and together, our training and the work environment provide the behaviours, skills and knowledge to set apprentices on their chosen career pathway.
Library Support Assistant Apprentice(Customer Service Practitioner)
About the role:
Salary: £10,187 - £20,103 per annum (based on age at the start of apprenticeship)
Hours per week: 30 hours per week, inlcuding alternate weekends working a 2 week shift pattern
About the job
Duties will include:
Engaging and communicating with customers, assisting them in a wide range of daily library tasks such as registration, answering queries, floor walking and supporting them to use the digital services.
Supporting the delivery of a wide range of activities and events for both children and adults.
Carrying out administrative tasks and routine stock work associated with the library such as inputting, adding, amending and deleting data to maintain accurate records and monitoring, auditing, weeding, electronic receipting of new stock, sorting, shelving and general tidying.
Operation of cash registers/computerised management system/ email, using windows based packages.
Undertake duties relating to cash floats and monies received maintaining accurate records of such transactions, security and audit trails from all areas of library business.
Qualifications Required: Functional Skills Level 1 or GCSE grades D/3 or above in English and Maths or equivalent
Closing date: 29/10/23