Learner Guide

 Information, Advice and Guidance


The National Careers Service (NCS) aims to help adults aged 19 and over to make informed decisions about careers, skills and training.

You can use this Service by:

  • Calling the helpline number on 0800 100 900
  • Using webchat which is available from 8am to 10pm, seven days a week

As phone calls can take up to 30 minutes, here are some tips before you call:

  • think about what you want to talk about
  • set aside enough time for the call
  • phone from a quiet place
  • have a pen and paper for notes

On the website you can explore your interests, assess your skills and develop an action plan for finding you the right job.

You can also make an appointment to see an NCS adviser in The Hub at Arndale House.  Please speak to reception for details or call 01582 490033.

They can also help you write a good CV, provide careers information, job profiles and funding to support your learning.  Also see the Learner Induction NCS page for more details.



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