Learner Guide

Complaints Procedure

Complaints

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How to make an official complaint

Complaints may be received:

We will acknowledge receipt of the Complaint within 3 working days, wherever operationally possible.

Our aim is to send a full response within 15 working days of receipt of the complaint, wherever operationally possible.

You can make a general Comment using our Comments Form

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Learner Guide Front Page

Induction - Compliments and Complaints