Veronica's Story

Why did you want to start a course with Luton Adult Learning?

I hadn’t been in work for a while so I wanted to brush up on my English and maths. I started my first course in 2014.

Which courses did you do?

Functional Skills English, Functional Skills Maths and GCSE English Language. I was very shocked when I got an ‘A’ in my GCSE! Each course in its own way has improved my confidence.

What did this learning lead to?

I became a volunteer for Luton Adult Learning in an ESOL class. Then I became a Learning Support Assistant, working in Functional Skills and ESOL classes.

In October 2018, I applied for a job as a receptionist at Luton Adult Learning. I was very pleased to be offered the job.

What are you doing now?

I am still an LSA which I like because I enjoy helping the teachers and I like to help the learners reach their full potential. Being an LSA keeps what I’ve learnt fresh in my mind.

I’m also the evening receptionist at Arndale House. I enjoy this job because I know a lot of the learners who come in. I like welcoming people and interacting with them because I’ve been in their shoes.

Veronica's Top Tips:

"Continue your learning at home to help it sink in"

"Be patient with yourself"