Why did you want to start a course with Luton Adult Learning?
I hadn’t been in work for a while so I wanted to brush up on my English and maths. I started my first course in 2014.
Which courses did you do?
Functional Skills English, Functional Skills Maths and GCSE English Language. I was very shocked when I got an ‘A’ in my GCSE! Each course in its own way has improved my confidence.
What did this learning lead to?
I became a volunteer for Luton Adult Learning in an ESOL class. Then I became a Learning Support Assistant, working in Functional Skills and ESOL classes.
In October 2018, I applied for a job as a receptionist at Luton Adult Learning. I was very pleased to be offered the job.
What are you doing now?
I am still an LSA which I like because I enjoy helping the teachers and I like to help the learners reach their full potential. Being an LSA keeps what I’ve learnt fresh in my mind.
I’m also the evening receptionist at Arndale House. I enjoy this job because I know a lot of the learners who come in. I like welcoming people and interacting with them because I’ve been in their shoes.
Veronica's Top Tips:
"Continue your learning at home to help it sink in"
"Be patient with yourself"